SHOP POLICY

Digital

Print & Shipped

Assembled & Shipped

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FOR DIGITAL ORDERS
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∙1-8X10 PDF File – the amount that will fit be sheet will vary depending on product.

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MATERIALS YOU WILL NEED:
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∙ PDF Reader (Adobe Reader) to open, view, and print your PDF. If you don’t have Adobe Reader already, you can get it for free here: get.adobe.com/reader/

∙ Print the file using your home printer, local print shop, Office Depot, Kinkos or Staples

∙ Paper: for most items we recommend using regular to heavy (150-250 gsm) white card stock instead of a plain paper, 8.5 x 11 inches.

∙ Cardstock, matte photo paper or glossy photo paper per your preference.

∙ Scissors or paper trimmer.

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FOR PRINTED ORDERS
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∙ You will receive custom party favor label for the selection that you purchase

∙If you select a print a Print & Shipped item, this means you will receive the labels via the mail service for you to apply to your product to give it a finished look.

Due to the nature of the items being customized, no refunds are offered.

 

∙If you select a product that offers print & assembled, this means you will receive a product that will be mailed to you completely assembled, except in the case where you need to add items within it containment.
(i.e. chip bags will be seal at the bottle, top will be open for you to insert chips and seal close.) Print & Assemble is not available for all products.

Every Option for product Must Include:

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HOW TO CHECK OUT:
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1. Select desired product & quantity.
2. Be sure to input all information needed for the products.

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• Name to appear:
• Date:

Processing Times:

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WHAT YOU CAN EXPECT:
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1. 2-Business days after payment has been received you will an email with your mockup. You will have the opportunity to check it for errors and approve it. If you would like revisions, you are allotted 1 revisions for basic elements. If we do not hear back from you within 24 hours your product will go into production per the mockup sent.

·       Digital projects processing times are 2-3 business days

·       Print & Shipped projects are 3-5 business days

·       Assembled & Shipped projects are 7-10 business days

2. Once your order is complete, you will receive an an email advising that order is now complete along with a picture.

3. Your tracking information will be updated once you order has shipped for your own viewing.

Policies

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DIGITAL GLITTER/SILVER PRINT
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∙ If your design contains any silver/gold foil or glitter, please be reminded that it’s a digital effect only. There are no any texture or actual gold foil nor glitter on your final product.
∙ Please take note: The colors may appear slightly different to what appears on screen.

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IMPORTANT INFORMATION
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∙ My digital work does not come with multiple revisions. You are allowed 1 revisions after a design has been made.

∙ Due to the nature of the items being customized, no refunds are offered.

∙ Proofs must be approved/ and or any corrections made within the first 24 hours after. If order is not approved. You will be sent the product as is per the mockup. Once order is in completed status no revisions will be made.

∙ All digital files are intended to be printed at home due to copy right on certain characters such as Disney or any licensed and trademarked logos. However, you may print at any local printing shop. I do advice to use a self service printer at any local printing shop.

∙ Once package has been received by mailer carriers, Sophisticated Socials assume no claims to lost, damage or missing packages.

∙Insurance is not available for items shipped via first class. If you would like to ensure that your order is cover if damage or lost please select an upgraded shipping option. Such as priority shipping, or any other option beside USPS first class. We provide additional options to ensure our clients will be provided a refund via the carrier of choose if package is lost or damaged in transit . Due to mishandling by the carrier.

If you feel as though your package may be lost or you received your package and it is damaged. Please contact the carrier you selected to begin the claim process .

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TERMS OF USE
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∙ Our designs are for PERSONAL USE ONLY. By purchasing this design you agree and are bound to the copyright agreement.

∙ Sophisticated Socials does not claim rights for any license characters or logos on products.